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Privacy Policy

ScoreHub Privacy Policy

This Privacy Policy is incorporated by reference into the ScoreHub Terms and Conditions of Use.

This Privacy Policy ("Policy") explains how ScoreHub LLC ("ScoreHub," "We," "Us," or "Our") collects, uses, discloses, and safeguards personal data provided by users ("User," "You," or "Your") in connection with the use of the ScoreHub platform ("Platform"), including but not limited to its website, mobile applications, and services.

By accessing or using the Platform, You acknowledge that You have read and understood this Policy and agree to its terms.

Last Updated: 08/13/2025

1. INFORMATION WE COLLECT

We may collect the following categories of personal information:

1.1 Account Information: Name, email address, username, password, phone number.

1.2 Identification Data: Copies of government-issued ID, tax documents (e.g., W-9, W-8BEN) for identity and payment verification.

1.3 Content Data: Predictions, comments, and any other content You upload to the Platform.

1.4 Technical Data: IP address, browser type, device identifiers, operating system, language preferences, and referring URLs.

1.5 Usage Data: Logins, interactions with the Platform, time spent, navigation paths, clickstream data.

1.6 Location Data: Approximate geolocation derived from IP address.

1.7 Payment Data: ScoreHub does not directly collect or store payment card details. All payment processing is handled securely by third-party providers such as Stripe. We may retain transaction IDs and payout confirmation data.

1.8 Cookies and Similar Technologies: See Section 9 below. Users in jurisdictions requiring cookie consent (e.g., the EU) will be presented with a consent banner allowing them to opt in or out of non-essential cookies.

2. HOW WE USE YOUR INFORMATION

We use the collected information for the following purposes:

  • To provide, maintain, and improve the Platform;
  • To verify identity and process payouts;
  • To monitor usage and detect fraud or abuse;
  • To communicate with You regarding Your account, updates, and security alerts;
  • To comply with legal obligations and enforce Our Terms and Conditions;
  • To personalize content and experience;
  • To conduct analytics and platform optimization.

3. LEGAL BASES FOR PROCESSING (GDPR USERS)

If You are located in the European Economic Area (EEA), the United Kingdom (UK), or similar jurisdictions, We process Your data based on the following legal bases:

  • Your consent (e.g., for marketing communications);
  • Contractual necessity (e.g., account registration and service access);
  • Legal obligations (e.g., financial compliance);
  • Legitimate interests (e.g., fraud detection, analytics).

4. HOW WE SHARE INFORMATION

We may share Your information with:

  • Payment providers such as Stripe to process payouts;
  • Email and notification service providers to deliver communications;
  • Hosting and infrastructure providers for data storage and operations;
  • Analytics providers to understand usage trends (e.g., Google Analytics);
  • Law enforcement or regulators where required by applicable law;
  • Other third parties with Your explicit consent.

We do not sell or rent Your personal data.

5. DATA RETENTION

We retain personal data:

  • For as long as Your account is active;
  • Up to 30 days following account deletion, unless extended for compliance;
  • As required to comply with tax, accounting, and legal obligations.

6. YOUR RIGHTS

Depending on Your location, You may have the following rights (e.g., users in the EU/EEA have rights under GDPR; users in Canada under PIPEDA; users in California under CCPA):

  • Access to the personal data We hold about You;
  • Correction of inaccurate data;
  • Deletion of data ("right to be forgotten");
  • Objection to processing;
  • Restriction of processing;
  • Portability of Your data;
  • Withdrawal of consent (where applicable).

To exercise these rights, contact: legal@scorehubapp.com. We aim to respond to verified requests within 30 days. You may be asked to provide identifying information to confirm Your identity before Your request is processed.

7. DATA SECURITY

We implement appropriate technical and organizational measures to protect Your personal data against unauthorized access, disclosure, alteration, or destruction. However, no system is completely secure, and We cannot guarantee absolute protection.

8. CHILDREN'S PRIVACY

The Platform is not intended for children under the age of 13. If We become aware that a child under 13 has provided Us with personal information, We will delete such information and terminate the associated account.

9. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

  • Authenticate users;
  • Maintain user sessions;
  • Analyze platform usage;
  • Improve user experience.

You may disable cookies in Your browser settings, but some features may not function properly.

10. INTERNATIONAL DATA TRANSFERS

Your data may be transferred to and processed in the United States or other jurisdictions that may not provide the same level of data protection as Your home country. We use legally recognized mechanisms to safeguard such transfers where applicable.

11. DATA BREACH NOTIFICATION

In the event of a data breach, we will notify affected users and relevant authorities as required by law.

12. CHANGES TO THIS POLICY

We may update this Policy periodically. We will notify You of any material changes via email or a prominent notice on the Platform. Continued use of the Platform constitutes acceptance of the revised Policy.

13. CONTACT US

For questions, concerns, or to exercise Your rights, contact: legal@scorehubapp.com